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嘀嘀嘀 AI 服务条款 / DDD AI Terms of Service
Version / 版本:v2026.07
Effective Date / 生效日期:2026-07-12
Service Operator / 服务运营者:DDDAI.DEV(individually operated / 个人运营)
Public Contact Location / 公开联系地区:China / 中国
Website / 网站:https://dddai.dev
Privacy Policy / 隐私政策:https://docs.dddai.dev/legal/privacy
Legal Notice / 说明:This document is the Terms of Service text and does not constitute legal advice. Where more detailed operator identity or contact information is reasonably required, it may be provided through a non-public process. 本文为服务条款文本,不构成法律意见。如确需更详细的主体或地址信息,服务运营者可通过非公开流程提供。
Language Versions / 语言版本:This document contains English and Chinese versions. Unless applicable law or payment/card-network rules require otherwise, the Chinese version is the primary interpretation version. 本文件包含英文版本和中文版本。除非适用法律或支付/卡组织规则另有强制要求,中文版本为主要解释版本。
English Version
1. Acceptance of Terms
Welcome to DDD AI ("DDD AI", "the Platform", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the website, dashboard, APIs, AI model gateway, API forwarding, wallet credits, fixed-term packages, documentation, customer support, and related services available at https://dddai.dev (collectively, the "Service").
By creating an account, signing in, creating an API key, making API calls, purchasing credits, purchasing a package, using the dashboard, or otherwise using the Service, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you use the Service on behalf of a company, team, or other organization, you represent that you have authority to bind that organization.
If you do not agree to these Terms, you must stop using the Service.
2. Eligibility
You represent and warrant that:
- You are at least 18 years old, or the minimum age required to enter into a binding contract in your jurisdiction.
- You have the legal authority to register, purchase, call, and use the Service.
- Your use of the Service does not violate applicable laws, export controls, sanctions rules, industry rules, third-party terms, or these Terms.
- You will not use the Service from sanctioned, prohibited, or unsupported regions.
- If you use the Service on behalf of an organization, you are authorized to accept these Terms for that organization.
3. Service Description
DDD AI provides an AI API gateway, AI model forwarding, a model dashboard, API key management, usage analytics, wallet credits, fixed-term packages, and related technical services. The Service is a digital software service delivered online and does not involve physical goods.
The Platform may integrate with OpenAI, Anthropic, Google, xAI, Alibaba Cloud, other model providers, inference providers, cloud infrastructure providers, and payment processors. Models, prices, rate multipliers, availability, API capabilities, and output quality may change due to third-party service status, upstream rules, technical updates, risk control, or maintenance.
We use reasonable efforts to keep the Service available, but we do not guarantee uninterrupted, error-free, delay-free, fully secure, or expectation-matching operation.
4. Accounts, Credentials, and API Keys
You must provide accurate and complete account information and keep it updated. You are responsible for safeguarding your account, password, access tokens, API keys, two-factor authentication, Passkeys, devices, and other credentials.
All activity under your account or API keys is deemed to be performed by you or with your authorization. You are responsible for losses or liabilities caused by leaked, shared, rented, sold, exposed, logged, or improperly managed credentials.
If you discover unauthorized access, credential leakage, abnormal API calls, or other security risks, you must immediately disable the relevant key, change your password, and notify us through the security contact below.
5. User Content and AI Outputs
"User Content" means prompts, context, files, images, audio, video, parameters, request content, and AI model responses submitted or generated through the Service. You are responsible for your User Content and its downstream use, and you represent that you have the right to submit, process, and use it.
Subject to these Terms, you retain rights you lawfully own in your User Content and outputs generated from it. You grant us a limited, non-exclusive, worldwide license to process User Content only as necessary to provide, maintain, protect, troubleshoot, bill for, secure, comply with laws, and improve the Service.
Except as necessary to provide the Service, forward requests, process billing, troubleshoot issues, conduct security audits, perform risk control, or comply with legal obligations, we do not actively review, sell, or disclose ordinary request content. Personal data processing is governed by our Privacy Policy.
AI outputs may be inaccurate, incomplete, duplicative, biased, outdated, or unsuitable for a specific purpose. You must not rely on AI outputs as the sole basis for legal, medical, financial, investment, safety, identity, or other high-impact decisions. You are responsible for reviewing and verifying outputs before relying on or publishing them.
6. Acceptable Use Policy
You agree to use the Service only for lawful, authorized purposes that comply with these Terms. Unless we give prior written permission, you must not:
- Lend, rent, sell, transfer, subcontract, share, or publicly distribute accounts, API keys, access, wallet credits, or package benefits.
- Use the Service for unauthorized API resale, payment top-up agency, mass registration, public proxying, redistribution, or commercial relay.
- Generate, distribute, or facilitate illegal, fraudulent, defamatory, harassing, hateful, violent, sexual, child sexual, infringing, malicious, phishing, spam, impersonation, deepfake, or otherwise harmful content.
- Infringe third-party intellectual property, trade secrets, privacy, data protection, or other rights.
- Bypass billing, rate limits, security controls, region restrictions, identity checks, risk controls, or upstream provider restrictions.
- Attack, scrape, crawl, reverse engineer, stress test, scan, interfere with, or disrupt the Platform, upstream services, or third-party systems.
- Submit personal data, sensitive data, trade secrets, regulated data, or confidential data without proper authorization and notice.
- Use inputs, outputs, model responses, or derived data from the Service to train, fine-tune, distill, benchmark, or develop AI or machine-learning models that directly compete with the Platform or our products, unless we separately authorize it in writing.
- Violate applicable laws, regulations, card network rules, payment processor rules, upstream model terms, or these Terms.
We may restrict, suspend, or terminate accounts, API keys, orders, credits, package benefits, or access based on the severity of the risk.
7. Billing, Wallet Credits, and Fixed-Term Packages
The Service may offer wallet credits, one-time top-ups, redemption codes, promotional credits, fixed-term packages, model multipliers, group multipliers, package benefits, or other billing features. Prices, currencies, multipliers, model consumption rules, package duration, benefits, purchase limits, discounts, and restrictions are shown on the checkout page, pricing page, order page, dashboard, or system notices.
Wallet credits may be used only within the Platform for model calls or designated features. They are not cash, deposits, prepaid cards, or legal tender, and they may not be transferred, resold, cashed out, withdrawn, or used outside these Terms. Unless the purchase page states otherwise, purchased wallet credits do not automatically expire while your account remains active. Promotional credits, campaign credits, redemption codes, and package credits may have separate validity periods or restrictions.
Promotional credits, campaign credits, test credits, and other non-purchased credits are provided only for trial use within the Platform. For accounts that have not had a purchase, wallet top-up, redemption-code crediting, referral rebate, or other valid paid or rebate activity, and have been inactive for 30 consecutive days, including no login, API call, or other Service use, we may remove unused promotional credits. If such accounts remain inactive for 90 consecutive days, we may further restrict, disable, or clean up the relevant account under these Terms, Platform rules, system notices, and applicable law. We may provide reminders through in-app notices, email, or announcements where reasonably practicable, but abuse, mass registration, or risk-control situations may be handled without prior notice.
Fixed-term packages are activated after successful purchase and expire when the package term ends, the included quota is used up, the account is terminated, or other conditions under these Terms apply. Unless the checkout page clearly presents automatic renewal and you separately agree to it, package purchases created through Waffo Pancake are one-time transactions and do not automatically renew.
We may adjust models, multipliers, prices, packages, minimum top-up amounts, and billing methods due to upstream price changes, model capability changes, exchange-rate fluctuations, supplier rules, risk controls, maintenance, or business updates. Completed orders are governed by the order information and rules displayed at the time of purchase, unless applicable law or payment rules require otherwise.
8. Payment Processing, Taxes, and Billing Descriptor
When you submit payment information and confirm an order at checkout, you authorize us and our payment processor to charge the payment method for the amount, currency, and product shown on the order page. For one-time wallet top-ups and fixed-term packages, this authorization applies only to that transaction.
Waffo Pancake is one of our payment processors. Payment card data is processed by Waffo Pancake and its payment network partners. We do not store full card numbers, CVV, or full bank account details on our own servers.
Unless otherwise stated, displayed prices may exclude applicable taxes, VAT, sales tax, GST, processing fees, foreign exchange fees, or bank fees. Such amounts may be collected by the payment processor, issuing bank, acquiring bank, or as required by law.
Billing descriptor: DDDAI.DEV
9. Refund Policy
Because the Service is an immediately delivered digital software service, consumed credits, used services, expired packages, promotional credits, campaign benefits, and benefits restricted due to violation of these Terms are generally non-refundable. Refunds may be available in the following cases:
- First purchase within 7 days: unused wallet credits from a first purchase may be refunded.
- Fixed-term package within 7 days: an unused package, or a package with usage not exceeding 1% of its available quota, may be refunded. If it has been materially used, the refund may be prorated or handled under the applicable service rules.
- Duplicate or erroneous charges verified as caused by system or payment errors will be refunded for the erroneous portion.
- If the Service is continuously unavailable for more than 72 hours due to reasons within our control, we may provide an extension, platform credits, or a prorated refund.
- Refunds required by applicable law, payment processor rules, or card network rules will be handled under those rules.
To request a refund, contact mndlrbrt@gmail.com with your account email, order number, transaction ID, payment time, and refund reason. We usually acknowledge requests within 2 business days and, after verification, initiate approved refunds to the original payment method within 5-10 business days. Actual posting time depends on the payment processor, card issuer, or bank.
If fraud, unauthorized payment, money laundering, top-up agency abuse, abnormal orders, abuse, violation of these Terms, chargebacks, or regulatory requests are involved, we may suspend delivery, freeze credits, cancel benefits, restrict the account, and cooperate with payment processors, card issuers, card networks, or regulators.
10. Cancellation, Expiration, and Termination
Wallet credits do not require cancellation. You may stop using the Service or request account deletion. Handling of unused wallet credits after account deletion is governed by these Terms, the Privacy Policy, payment rules, and applicable law.
Accounts that only hold promotional credits and have no valid paid or rebate activity may be treated as inactive after 30 consecutive days without login or Service use for promotional credit removal, and after 90 consecutive days for access restriction, disabling, or account cleanup.
Fixed-term packages are not auto-renewing subscriptions. They expire automatically at the end of their package term, and you do not need to cancel future billing. If we later offer auto-renewal, auto-recharge, or other recurring charges, they will be enabled only after clear disclosure at checkout and your separate authorization, and we will provide a cancellation method.
If you violate these Terms, engage in fraud, abuse, attacks, chargebacks, risk-control evasion, infringement, violations of upstream provider terms, or violations of applicable law, we may immediately suspend or terminate your account, API keys, credits, packages, or access.
If we terminate a paid service for reasons not caused by your breach, we will provide a reasonable refund, extension, or alternative based on delivered services, unused benefits, applicable law, and payment rules.
11. Billing Disputes and Chargebacks
If you believe a charge is incorrect, contact us at mndlrbrt@gmail.com before filing a chargeback with your bank or card issuer. Include your account email, order number, transaction ID, charge time, amount, and explanation.
We usually respond to billing disputes within 2 business days and use reasonable efforts to resolve verified billing errors within 5 business days. Direct chargebacks without contacting us, repeated disputes, or abusive chargebacks may result in restrictions on accounts, credits, packages, or API keys.
12. Privacy, Data, and Security
We process personal data in accordance with our Privacy Policy.
To provide the Service, process billing, deduct credits, conduct security audits, troubleshoot issues, perform risk control, and comply with obligations, we may process account information, device and network information, API logs, model names, request times, credit consumption, order information, error responses, risk events, and necessary User Content.
Payment card data is processed by Waffo Pancake and its partners. We do not store full card numbers, CVV, or full bank account details on our own servers.
You should avoid submitting irrelevant, excessive, unauthorized, sensitive, or regulated data to the Service. You are responsible for ensuring that you have lawful authorization and proper notices for data you submit.
13. Intellectual Property
The Platform software, interfaces, documentation, trademarks, logos, configuration, pricing, analytics, operating rules, database structures, and related intellectual property are owned by us or the applicable rights holders. You must not copy, modify, distribute, sell, rent, reverse engineer, remove rights notices, or otherwise infringe such rights without authorization.
You retain rights in User Content that you lawfully own. You must not use the Service to infringe third-party intellectual property, trade secrets, publicity rights, reputation rights, privacy rights, or other rights.
14. Changes, Suspension, and Maintenance
We may update, adjust, suspend, or terminate parts of the Service, models, channels, packages, multipliers, prices, payment methods, or features for business, technical, security, compliance, supplier, or operational reasons. We will provide notice of material changes through the website, system announcements, in-app notices, email, or other reasonable means, but urgent security, risk-control, upstream, or legal situations may require action without advance notice.
15. Disclaimers and Limitation of Liability
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available." We disclaim all express or implied warranties, including continuous availability, accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, reliability of AI outputs, upstream service stability, or indirect benefits.
You assume the risks of using the Service, calling models, relying on outputs, integrating APIs, configuring keys, processing data, and conducting business.
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, punitive, or consequential damages, data loss, business interruption, lost profits, goodwill loss, substitute service costs, or third-party claims. If liability cannot be excluded, our aggregate liability is limited to the amounts you actually paid and that were not refunded for the relevant Service during the 3 months before the dispute arose. If you paid nothing, our aggregate liability is limited to the equivalent of USD 100. Liability that cannot be limited by law is not excluded.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the People's Republic of China, excluding conflict-of-law rules. Any dispute arising from these Terms or the Service will first be handled through good-faith negotiation. If unresolved, either party may bring the dispute before the competent people's court at the service operator's domicile.
Mandatory consumer, data protection, payment, platform-service, or dispute-resolution rights in your jurisdiction are not excluded by this section where they cannot be waived.
17. Contact
For questions about these Terms, accounts, billing, refunds, compliance, privacy, or security, contact:
- Customer support: mndlrbrt@gmail.com
- Billing: mndlrbrt@gmail.com
- Refunds: mndlrbrt@gmail.com
- Privacy and legal: mndlrbrt@gmail.com
- Security: mndlrbrt@gmail.com
- Mailing address: China. Where reasonably necessary, please contact us through the email addresses above to obtain service or contact information within a reasonable scope.
- Phone: Phone support is not provided
By using the Service or checking "I agree" at checkout, you confirm that you have read, understood, and agreed to these Terms.
中文版本
1. 条款接受
欢迎使用嘀嘀嘀 AI(以下简称“嘀嘀嘀 AI”“本平台”或“我们”)。本服务条款(以下简称“本条款”)适用于您访问或使用我们通过 https://dddai.dev 提供的网站、控制台、API、模型接口转发、额度管理、钱包充值、固定期限套餐、文档、客户支持以及其他相关功能(合称“服务”)。
您注册账号、登录、创建 API Key、调用接口、购买额度、购买套餐、使用控制台或以其他方式使用服务,即表示您已阅读、理解并同意受本条款以及我们的隐私政策约束。如您代表公司、团队或其他组织使用服务,您声明您有权代表该组织接受本条款。
如果您不同意本条款,请停止访问和使用服务。
2. 用户资格
您声明并保证:
- 您已年满 18 周岁,或已达到您所在地法律规定的订立合同和使用本服务的最低年龄。
- 您有权注册、购买、调用和使用本服务。
- 您使用本服务不会违反适用法律法规、出口管制、制裁规定、行业规则、第三方服务条款或本条款。
- 您不会在受制裁、被禁止或我们不支持的地区使用本服务。
- 如您代表组织使用本服务,您有权代表该组织签署并履行本条款。
3. 服务说明
嘀嘀嘀 AI 提供 AI API 网关、模型接口转发、模型调用控制台、API Key 管理、用量统计、钱包额度、固定期限套餐以及相关技术服务。服务属于通过互联网即时交付的数字软件服务,不涉及实物交付。
本平台可能接入 OpenAI、Anthropic、Google、xAI、阿里云、其他模型服务商、推理服务商、云基础设施和支付服务商。模型、价格、倍率、可用地区、接口能力和响应质量可能因第三方服务状态、上游规则、技术调整、风控或维护而变化。
我们会尽合理努力保持服务可用,但不保证服务不间断、无错误、无延迟、完全安全或始终满足您的预期。
4. 账号、凭证与 API Key
您应提供真实、准确、完整并及时更新的账号信息。您应妥善保管账号、密码、访问令牌、API Key、双因素认证信息、Passkey、设备和其他凭证。
通过您的账号或 API Key 发生的登录、调用、配置、购买、消耗、请求、响应、数据处理和其他操作,均视为由您或经您授权的主体作出。因凭证泄露、转借、共享、公开到代码仓库、客户端暴露、日志泄露、团队管理不当或终端不安全导致的损失和责任,由您自行承担。
如您发现账号或凭证存在泄露、被盗用、异常调用或其他安全风险,应立即禁用相关 Key、修改密码并通过安全联系方式通知我们。
5. 用户内容与 AI 输出
您通过本服务提交的提示词、上下文、文件、图片、音频、视频、参数、请求内容及模型返回内容统称为“用户内容”。您对用户内容及其后续使用承担责任,并保证您有权提交、处理和使用相关内容。
在遵守本条款的前提下,您保留对您合法拥有的用户内容及基于该内容产生的输出内容的权利。您授予我们一项有限、非独占、全球范围内的许可,仅用于提供、维护、保护、排障、计费、风控、合规和改进本服务。
除为提供服务、转发请求、计费结算、故障排查、安全审计、风控处置或依法合规所必需外,我们不会主动查看、出售或对外提供您的正常请求内容。与个人信息处理有关的事项,以隐私政策为准。
AI 输出可能不准确、不完整、重复、偏见、过时或不适合特定目的。您不得将 AI 输出作为法律、医疗、金融、投资、安全、身份认证、重大权益处分或其他高风险事项的唯一依据。在依赖或发布 AI 输出前,您应自行审阅、验证并承担相应责任。
6. 可接受使用政策
您同意仅将本服务用于合法、授权且符合本条款的目的。除非取得我们事先书面同意,您不得:
- 转借、出租、出售、转让、分包、共享或公开分发账号、API Key、访问权限、钱包额度或套餐权益。
- 将本服务用于接口转售、代充代购、批量注册、公开代理、二次分发或其他未经授权的商业中转。
- 生成、传播或协助生成违法、欺诈、诽谤、骚扰、仇恨、暴力、色情、未成年人性化、侵权、恶意软件、钓鱼、垃圾信息、虚假身份、深度伪造或其他有害内容。
- 侵犯第三方知识产权、商业秘密、隐私权、数据保护权或其他合法权益。
- 绕过计费、速率限制、安全策略、地区限制、身份校验、风控措施或上游服务限制。
- 对本平台、上游服务或第三方系统进行恶意请求、压力测试、漏洞扫描、爬取、撞库、攻击、逆向工程或干扰。
- 在未取得合法授权和充分告知的情况下提交他人的个人信息、敏感信息、商业秘密、受监管数据或受保密义务约束的数据。
- 使用本服务训练、微调、蒸馏、基准测试或开发与本平台或我们产品直接竞争的 AI/机器学习模型,除非我们另行书面许可。
- 违反任何适用法律、法规、卡组织规则、支付服务规则、上游模型服务条款或本条款。
我们可根据风险程度限制、暂停或终止违反本条款的账号、API Key、订单、额度或套餐权益。
7. 计费、钱包额度与固定期限套餐
本服务可能提供钱包额度、一次性充值、兑换码、赠送额度、固定期限套餐、模型倍率、分组倍率、套餐权益或其他计费功能。具体价格、币种、倍率、模型消耗规则、套餐期限、权益内容、购买上限、折扣和限制,以结账页面、定价页面、订单页、控制台展示或系统公告为准。
钱包额度用于本平台内模型调用或指定功能消耗,不等同于现金、存款、预付卡或法定货币,不支持转让、倒卖、套现、提现或用于本条款以外的用途。除购买页面另有说明外,已购买的钱包额度在账号有效期间不自动过期;赠送额度、活动额度、兑换码和套餐内额度可能具有单独有效期或限制。
赠送额度、活动额度、测试额度等非购买取得的额度,仅用于体验本平台服务。对于未发生过购买、充值、兑换码入账、邀请返利或其他有效付费/返利行为,且连续 30 天未登录、未调用接口或未使用服务的账号,我们可移除其未使用的赠送额度。该类账号如连续 90 天仍未登录或使用服务,我们可根据本条款、站内规则、系统通知和适用法律进一步限制、禁用或清理相关账号。我们会在合理可行范围内通过站内提示、邮件或公告提醒,但针对批量注册、滥用或风控风险的处置可能不提前通知。
固定期限套餐在购买成功后开通,并在套餐期限届满、额度耗尽、账号终止或本条款规定的其他情形下失效。除非结账页面明确展示并由您单独同意自动续费,本平台通过 Waffo Pancake 创建的套餐购买为一次性交易,不会自动续费。
因上游价格调整、模型能力变化、汇率波动、供应商规则、风控、系统维护或业务调整,我们可能调整模型、倍率、价格、套餐、最小充值额和计费方式。已完成订单的权益以购买时展示的订单信息和适用规则为准,除非适用法律或支付规则另有要求。
8. 支付处理、税费与账单描述
您在结账时提交支付信息并确认订单,即授权我们和支付处理方按订单页面展示的金额、币种和商品内容完成该次扣款。对于一次性钱包充值和固定期限套餐,该授权仅适用于该次交易。
Waffo Pancake 是本平台的支付处理方之一。支付卡数据由 Waffo Pancake 及其合作支付网络处理。我们不会在自己的服务器上存储完整支付卡号、CVV 或完整银行账户信息。
除非页面另有说明,展示价格可能不含适用税费、增值税、销售税、GST、手续费、汇兑费用或银行费用。适用税费和第三方费用可能由支付处理方、发卡行、银行或监管要求收取。
账单描述符:DDDAI.DEV
9. 退款政策
由于本服务属于即时交付的数字软件服务,已消耗的额度、已使用的服务、已到期的套餐、赠送额度、活动权益、因违反本条款而被限制的权益,通常不予退款。但以下情形可以申请退款:
- 首次购买后 7 日内,钱包额度尚未使用的,可申请退还未使用的首次购买金额。
- 固定期限套餐购买后 7 日内,未使用或使用量未超过该套餐可用额度的 1% 的,可申请退款;如已明显使用,退款可能按未使用部分或服务规则处理。
- 因系统或支付错误导致的重复扣款、错误扣款,经核实后全额退还错误部分。
- 因我们可控原因导致服务连续不可用超过 72 小时的,可申请按影响范围提供展期、平台额度或按比例退款。
- 适用法律、支付渠道或卡组织规则强制要求退款的,按相关规则处理。
退款申请请通过 mndlrbrt@gmail.com 提交,并提供账号邮箱、订单号、交易 ID、支付时间和退款原因。我们通常会在 2 个工作日内确认收到申请,并在核实后 5-10 个工作日内按原支付路径发起退款。实际到账时间取决于支付处理方、发卡行或银行。
如存在欺诈、盗刷、洗钱、代充、异常订单、滥用、违反本条款、拒付或监管要求,我们可暂停交付、冻结额度、取消权益、限制账号并配合支付处理方、发卡行、卡组织或监管机构处理。
10. 取消、到期与终止
钱包额度不需要取消。您可以停止使用服务,也可以申请删除账号。账号删除后,未使用钱包额度的处理以本条款、隐私政策、支付规则和适用法律为准。
仅持有赠送额度且无有效付费或返利行为的账号,如连续 30 天未登录或未使用服务,可能适用赠送额度移除规则;如连续 90 天仍未登录或使用服务,可能适用账号限制、禁用或清理规则。
固定期限套餐不是自动续费订阅,购买后将在套餐期限届满时自动失效。您无需取消后续扣款。若未来我们提供自动续费、自动充值或其他周期性扣款功能,只有在结账页面明确说明且您单独同意后才会启用,并会提供取消方式。
如您违反本条款、涉嫌欺诈、滥用、攻击、拒付、规避风控、侵犯第三方权益、违反上游服务条款或适用法律,我们可立即暂停或终止您的账号、API Key、额度、套餐或服务访问权限。
如我们因非您违约原因终止某项已付费服务,我们会根据已交付服务、未使用权益、适用法律和支付规则,提供合理的退款、展期或替代方案。
11. 账单争议与拒付
如您认为某笔扣款存在错误,请在向银行或发卡行发起拒付前,先通过 mndlrbrt@gmail.com 联系我们。请提供账号邮箱、订单号、交易 ID、扣款时间、金额和问题说明。
我们通常会在 2 个工作日内回复账单争议,并尽合理努力在 5 个工作日内解决经确认的计费错误。未经沟通直接发起拒付、重复争议或恶意拒付,可能导致账号、额度、套餐或 API Key 被限制。
12. 隐私、数据与安全
我们按照隐私政策处理您的个人信息。
为提供服务、计费结算、额度扣减、安全审计、故障排查、风控和合规,我们可能处理账号信息、设备和网络信息、调用日志、模型名称、请求时间、额度消耗、订单信息、错误响应、风险事件和必要的用户内容。
支付卡数据由 Waffo Pancake 及其合作方处理。我们不在自己的服务器上存储完整支付卡号、CVV 或完整银行账户信息。
您应避免向本服务提交无关、超范围、未授权、敏感或受监管的数据。您对您提交的数据是否具备合法授权和充分告知负责。
13. 知识产权
本平台的软件、界面、文档、商标、标识、配置、定价、统计信息、运营规则、数据库结构及相关知识产权归我们或相应权利人所有。未经授权,您不得复制、修改、分发、出售、出租、反向工程、移除权利声明或以其他方式侵犯相关权利。
您保留对您合法拥有的用户内容的权利。您不得使用本服务侵犯任何第三方知识产权、商业秘密、肖像权、名誉权、隐私权或其他合法权益。
14. 服务变更、暂停与维护
我们可根据业务、技术、安全、合规、上游供应商或运营需要,更新、调整、暂停或终止部分服务、模型、渠道、套餐、倍率、价格、支付方式或功能。重大变更会通过页面展示、系统公告、站内通知、邮件或其他合理方式告知,但紧急安全、风控、上游异常或法律要求可能不提前通知。
15. 免责声明与责任限制
在适用法律允许的最大范围内,本服务按“现状”和“可用”状态提供。我们不对服务的持续可用性、准确性、完整性、适销性、特定用途适用性、非侵权性、AI 输出可靠性、上游服务稳定性或任何间接收益作出明示或默示保证。
您应自行承担使用本服务、调用模型、依赖输出、集成 API、配置 Key、处理数据和开展业务的风险。
在适用法律允许的最大范围内,对于任何间接、附带、特殊、惩罚性、后果性损失,或数据丢失、业务中断、利润损失、商誉损失、替代服务成本、第三方索赔,我们不承担责任。若依法必须承担责任,我们对您承担的累计赔偿责任以您在争议发生前 3 个月内就相关服务实际支付且未被退还的金额为上限;如您未支付任何费用,则以 100 美元等值金额为上限。法律强制规定不得限制的责任除外。
16. 适用法律与争议解决
本条款的订立、效力、解释、履行和争议解决适用中华人民共和国法律,但不包括冲突法规则。因本条款或使用本服务产生的争议,双方应先友好协商;协商不成的,任一方可向服务运营者住所地有管辖权的人民法院提起诉讼。
如您所在地法律对消费者保护、数据保护、支付、平台服务或争议解决有强制性规定,该等强制性规定不因本条款而被排除。
17. 联系方式
如对本条款、账号、计费、退款、合规、隐私或安全有疑问,请联系:
- 客户支持:mndlrbrt@gmail.com
- 账单问题:mndlrbrt@gmail.com
- 退款申请:mndlrbrt@gmail.com
- 隐私与法务:mndlrbrt@gmail.com
- 安全问题:mndlrbrt@gmail.com
- 通讯地址:中国;如确有必要,可通过上述邮箱联系我们获取合理范围内的送达或联系信息。
- 电话:不提供电话支持
您使用本服务或在结账时勾选“我同意”,即表示您已阅读、理解并同意本条款。

